SKELO for Ecommerce

Abandoned carts get a phone call. Not another ignored template.

SKELO's AI recovers checkouts, confirms COD orders before they become RTO, and sells to every comment and DM on Instagram and WhatsApp. Built for D2C brands and Shopify stores.

0%
Carts recovered by voice
0%
Drop in RTO losses
0%
COD moved to prepaid
🛒CART RECOVERY · LIVE CALL00:32
AI
Hi Ananya! You left the Ivory Tote in your cart at Maisha Lifestyle. Was there an issue with checkout?
CUST
The extra shipping charges put me off.
AI
Got it. I can apply code MAISHA10 for 10% off, which covers the shipping. Shall I send the checkout link on WhatsApp?
CUST
Yes, please send it.
Recovered · ₹2,205 MAISHA10 applied Link sent on WhatsApp
This month: 1,243 carts recovered · ₹21.8L revenue brought back.
The problem

Your funnel leaks at checkout. And again at delivery.

Indian D2C runs on COD and impulse. Carts get abandoned, COD orders get refused at the door, and WhatsApp blasts get muted. Template automation can't talk anyone back.

70%

of carts are abandoned. Reminder templates recover a sliver. A real conversation that solves the actual objection recovers far more.

25%+

RTO on COD orders burns your margin twice: shipping there, and shipping back. Most of it is preventable with one confirmation call.

100s

of "price?" comments and DMs die unanswered on your Instagram every week. Each one was a buyer with a card in hand.

01 · Checkout recovery

A conversation recovers what a reminder can't.

Within minutes of an abandoned checkout, SKELO calls, finds the real objection (shipping cost, size doubt, payment failure) and solves it on the spot with a coupon or a checkout link.

  • Voice call first, WhatsApp link to close
  • The only variables you manage: discount percent and coupon code
  • Recovered revenue tracked to the rupee on your dashboard
📊RECOVERY DASHBOARD · THIS MONTH
Abandoned carts3,820
Reached by AI call3,105
Recovered1,243
₹21.8L recovered · top objection this month: shipping charges (38% of carts).
02 · COD confirmation

Kill RTO before it ships. Convert COD to prepaid.

Every COD order gets a confirmation conversation before dispatch. Fake orders get caught, doubtful ones get confirmed, and a prepaid discount converts the rest.

  • Confirmation on WhatsApp, voice call as fallback
  • Prepaid conversion offer with your coupon, your discount
  • Address issues fixed before the courier finds out
M
Maisha Lifestyle
online
Hi Ananya! Your COD order #8452 (Ivory Tote · ₹2,450) is ready to ship. Confirm?✓ Confirm orderSwitch to prepaid · extra 5% off
How much if I pay online?
₹2,327 after the extra 5% off. Here's your secure payment link 👇Pay ₹2,327
Done ✅
Payment received! 🎉 Your order ships today.
03 · Retarget

Cohorts built by AI. Reached by voice.

Describe an audience in plain English: "warm buyers inactive for 90 days" or "tote buyers who haven't seen the box bags". SKELO builds the cohort and every segment gets its own voice agent, not another template blast.

  • AI-suggested segments from your order history
  • Exclusions, collections and custom lists supported
  • Each segment gets a dedicated agent with its own offer
🧠AI SEGMENTS · CALLING CAMPAIGNS
🛍️
Winback · 90 days inactive
12,400 customers · agent Myra · WB15
Queued● Calling · 8,120 done
👜
Tote buyers · Box Bag cross-sell
5,620 customers · agent Isha · COMBO10
Queued● Calling · 3,040 done
VIP · early access drop
3,180 customers · agent Zara · VIP-EARLY
ScheduledStarts Friday
Segment revenue this month: ₹2.3L · every conversation logged with outcome.
04 · IG + WA automation

Campaigns and journeys on the channels your buyers live in.

Broadcasts, drip journeys, comment-to-DM funnels and post-purchase flows across Instagram and WhatsApp, all from one campaigns view.

  • Campaign calendar across voice, WhatsApp and Instagram
  • Comment-to-DM automations on every reel and ad
  • Always-on journeys: welcome, post-delivery, review collection
📣CAMPAIGNS · THIS WEEK
📸
Festive drop · reel comments
Instagram · comment to DM
Draft● Live · 2,180 DMs
💬
New arrivals broadcast
WhatsApp · 18,200 opted-in
Scheduled✓ Sent · 71% read
🔁
Post-delivery review journey
WhatsApp · always on
Paused● Running · 4.6★ avg
One calendar for every campaign, whichever channel it runs on.
05 · IG + WA AI bot

An AI that sells from your live catalog. Not a menu bot.

Product questions, size doubts, shipping queries: answered instantly from your Shopify catalog, in your brand's tone. It detects buying intent and walks the customer to checkout.

  • AI intent detection, not brittle keyword rules
  • Answers synced with live stock and prices
  • Human handover the moment it's needed
M
maishalifestyle
Reel · 48.2k views
@ritika.s price of this tote??
maishalifestyle Hi Ritika! Just sent you the details in DM 💌
Hey Ritika! The Ivory Tote from the reel is ₹2,450. Handcrafted, ships in 24h 🤎
Do you have it in tan?
Yes! Tan is in stock. Want the checkout link?Get checkout link
Hear it yourself

A real cart, really recovered.

An unscripted recording of a SKELO agent recovering an abandoned cart. Brand name beeped for confidentiality.

Abandoned cart recovery call
Rhea · D2C brand · discount to checkout link
--:--
AI agents for Ecommerce

Every segment gets an agent. Not a template.

AI
Cart Recovery
Calls within minutes of abandonment

Finds the real objection and solves it live, with your coupon code as its only lever.

AI
Did you face any issue at checkout?
CUST
COD was not available.
COD enabled · recovered
AI
COD Confirmation
Confirms before dispatch

Cuts RTO losses and converts doubtful COD orders into prepaid with a small incentive.

AI
Shall I confirm order #8452? You get an extra 5% off on prepaid.
CUST
I will switch to prepaid.
Prepaid · RTO avoided
AI
Catalog AI Bot
Sells on Instagram and WhatsApp

Answers every product question from live stock and walks buyers to checkout, 24x7.

CUST
Is the mini sling back in stock?
AI
Restocked yesterday! ₹1,850. Sending the link now 🤎
Checkout link sent

Watch it recover a cart from your store.

Bring your Shopify store to the demo. We'll show recovery, COD and the bot on your products.

Book a demo →